Verio IT Services
Even though you do much of your business online, you don't need an in-house IT services team to get the expertise and strategic support necessary to manage your web presence and meet your ongoing business goals. Verio's IT Services experts can do all of this and more, at a fraction of the cost.
Our sole focus is turning on the power of the Internet for your business- every minute of every day, all over the globe. Our IT Services build solutions with unparalleled scalability to suit the needs of your business, whether it's large or small. And, each IT Services plan is backed by our Tier-1 global network designed exclusively for Internet data transport.
Features:
Our IT Services plans provide you with all of the following and more:
- Content updates - text, graphics and database-driven content
- Data migration
- Programming/coding support
- Software patches and upgrades
- Lead technical engineers and account managers assigned to each account
- Security services
- Monitoring services (Advanced package)
Options:
View the complete plan features for our IT Basic Support and IT Advanced Support plans below. For pricing information, please contact us today at 877-273-3190.
IT Services Comparison Chart
 |
IT Basic Support | IT Advanced Support |
| ||
| Website Content Updates | ||
| Content Updates | x | x |
| Graphic Placement | x | x |
| ||
| Programming/Coding Support | ||
| Warranty Code Support (Native Code) | x | x |
| Warranty Code Support (Third-Party Code) | x | |
| Database Object & Optimization | x | |
| Routine Database Maintenance | x | |
| Database Performance Tuning | x | x |
| Reactive Database Failure Resolution | x | |
| Performance Tuning (scripts) | x | x |
| Code Execution Monitoring | x | |
| Third-Party Code Debugging & Support | x | |
| Marketing Optimized Pages | x | x |
| Multimedia Code-level Debugging & Support | x | |
| ||
| Software Patches, Software Upgrades | ||
| Software Patching & Updates or Upgrades | x | x |
| Database Patching, Updates or Upgrades | x | x |
| Module Patching & Updates or Upgrades | x | x |
| ||
| Software Patches, Software Upgrades (Third Party) | ||
| Software Patching & Updates or Upgrades | x | |
| Database Patching, Updates or Upgrades | x | |
| Module Patching & Updates or Upgrades | x | |
| ||
| Maintenance Tasks | ||
| DNS or Zone File Changes | x | x |
| New Domain or Virtual Host Setup | x | x |
| Add Email Accounts | x | x |
| Permissions Configurations | x | x |
| Setup Users | x | x |
| Setup FTP/ SSH Accounts | x | x |
| Training and Support | x | x |
| Setup/Configure Web Analyzer | x | x |
| Streaming Media Server Support | x | |
| ||
| Monitoring Services | ||
| Monitoring Down Events | x | |
| Port & Network Device Monitoring | x | |
| Application Service Monitoring | x | |
| Database Monitoring | x | |
| Business Transaction Monitoring | x | |
| Email/Pager Alerts | x | |
| Backup & Data Management | x | |
| Centralized Managed Backup | x | |
| Custom Backup Scheduling | x | |
| Backup Integrity Verification | x | |
| ||
| Dedicated Customer Service Support | ||
| Lead Technical Engineer Assigned to Account | x | x |
| Immediate Escalation of Emergency Issues | x | x |
| Account Manager Assigned to Account | x | x |
| ||
| Security Services | ||
| Block Ports & Monitor | x | x |
| Restrict IPs & Monitor | x | x |
| Security Auditing Services | x | |
| HIPAA Compliancy Services | x | |
| SPAM Optimization | x | |